When must the reverse of the Buyer's Guide be signed by the customer and the dealership?

The correct answer is that the reverse of the Buyer's Guide must be signed by the customer and the dealership in every retail sale of a used vehicle. This requirement ensures that there is a clear record of both the salesperson's representations about the vehicle's condition and any warranties or guarantees. It serves as a protective measure for both the buyer and the seller, establishing a mutual acknowledgment of the terms related to the sale.

This signature requirement is part of the regulations set forth by the Federal Trade Commission (FTC) aimed at promoting transparency in used car sales. It protects consumers by ensuring they are informed about what is included in the sale, including any warranties or lack thereof.

Understanding this requirement is essential for salespeople, as it not only fosters trust between the buyer and the seller but also aids in compliance with legal standards. This practice applies universally to all retail sales of used vehicles regardless of the vehicle's price, age, or financing status, making clarity and adherence to this protocol important in the sales process.